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SCMBPO is a specialized Logistics BPO delivering back-office operations built by logistics professionals — not a generic call-centre. For US freight forwarders, exporters and shipping companies, we provide fully managed services including documentation, customs support coordination, invoicing, rate management and customer communications.
Explore Our US Logistics ServicesOur teams embed within client workflows to ensure error-free export documentation, timely invoice processing, accurate data entry and rapid claims resolution. We help US logistics firms scale quickly, reduce overhead, and maintain high SLA standards.
Export documentation, booking follow-ups, HBL/MBL preparation and customs paperwork for exporters and freight forwarders in the US.
Booking confirmations, space management support, ETA monitoring and carrier communications handled centrally to reduce delays.
Professional, process-driven support for shippers, consignees and partners — available with US-timezone overlap and SLA tracking.
Process KPIs, exception reporting and analytics that help US operations teams make faster, data-backed decisions.
Accurate export documentation, commercial invoices, packing lists and compliance checks to reduce customs delays and fines.
Rate reconciliation, vendor performance tracking and contract administration to optimize carrier and supplier costs.
Invoicing, remittance tracking and payment follow-up tailored to logistics finance teams and exporter billing cycles.
SCMBPO Services is a leader in Outsourcing for almost two decades, and we believe in providing our clients with quality services, at an attractive price, with ultra-fast turnaround.
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