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Services offered to Freight Forwarders

Streamline your operations with our expertise in logistics, customs clearance, documentation, and transportation management across all modes. Enhance efficiency, reduce costs, expand reach, and boost customer satisfaction.

Business Development & New Market acquisition

Freight forwarding BPO business development Seeking to generate lasting value for your organization through customer relationships and market expansion? Look no further. We specialize in identifying tailored solutions to attract new customers, explore untapped markets, and develop key competencies, giving you a competitive advantage in your industry.

Digital Marketing

Freight forwarding BPO digital marketing When in Rome, do as the Romans do! Embrace the digital marketing trend to elevate your organization's presence. Why not give it a try with us? With our expert team, you'll not only reach a global audience but also target your efforts effectively, maximizing your impact and success in the digital realm.

Documentation Backup

Freight forwarding BPO digital marketing Ensure accurate and compliant documentation for all shipments, guaranteeing regulatory compliance and smooth transit of goods. Maintain a clutter-free workplace by backing up documents, enhancing productivity and focus on tasks.

Rate Negotiation

freight forwarding outsourcing rate negotiation First Impression is the Best Impression! Our rate quotes are concise yet comprehensive, ensuring clarity and efficiency. With our transparent negotiation approach, clients receive optimal value for their investment. We handle rate mediation, negotiating favorable freight rates with carriers and promptly sharing quotes with customers. Let us alleviate the burden of rate negotiations for you!

Accounts & Bookkeeping

freight forwarding outsourcing rate negotiation Maintain precise financial records with our comprehensive accounts and bookkeeping services. From invoicing to expense tracking, we handle all aspects of financial management, providing you with clear insights into your business's financial health.

Payment Follow-up

freight forwarding outsourcing payment follow-up Improve cash flow with efficient handling of payment follow-ups. Our dedicated team ensures timely collection of payments, reducing outstanding invoices and enhancing your financial stability.

Legal Claims Handling

freight forwarding outsourcing legal claims handling Navigate legal claims with ease, ensuring compliance and minimizing risks. Our experienced professionals manage the entire claims process, from documentation to resolution, safeguarding your business's interests and reputation.

Sales Appointment

shipping and logistics management sales appointment A salesperson minus enthusiasm is another clerk! So never allow your salesperson to do a clerk’s job. We will make customer appointments & and follow-ups for your sales team.

Apprenticeship

shipping and logistics management apprenticeship The strength of a team lies in each member. We train your apprentice to become an effective team player who could contribute to your organization.

Transportation Management

shipping and logistics management transportation management We understand that most shipments are typically planned and routed according to established industry routes. However, we offer customized routing plans tailored to your specific needs, aiming to minimize resources, costs, and financial cycle time.

Carrier Selection & Shipment Tracking

shipping and logistics management carrier selection and shipment tracking Selecting an ideal carrier matching your customer’s preferred transit days, rate and service is an arduous task. We coordinate with various carriers and select the best for your needs. We also furnish real-time tracking and location of freight shipments to enhance transparency and customer satisfaction.

Cargo Consolidation

outsource freight management cargo consolidation Ensure efficient consolidation with timely coordination and splitting freight rates based on cargo volume. We help meet deadlines and optimize space utilization.

Customs and Trade Compliance

outsource freight management customs and trade compilance Customs queries need expert intervention. Our experts who are specialized in customs policies will assist you in ensuring compliance with customs regulations, facilitating the smooth movement of goods across borders and helping the business reduce costs and maintain profitability.

Risk Management

outsource freight management risk management Unforeseen disruptions in a shipment delivery may demand swift decision-making. We identify and mitigate potential hazards associated with freight transportation, such as compliance violations and weather-related delays.

Environmental Responsibility

outsource freight management environmental responsibility Go Green! We implement sustainable practices to reduce the environmental impact of freight forwarding operations.

Last-Mile Delivery

Freight forwarding BPO last mile delivery We specialize in optimizing the final stage of delivery, guaranteeing timely and accurate shipments to end customers. By fine-tuning this crucial stage, we ensure customer satisfaction and enhance overall efficiency in the delivery process.

Data Analytics

Freight forwarding BPO data analytics Analyzing data is a prerequisite to a successful business. We provide insights into shipping performance, identifying areas for improvement, and supporting data-driven decision-making

Building the future, restoring the past Get in Touch! The
support team is here to help!

SCMBPO Services is a leader in Outsourcing for almost two decades, and we believe in providing our clients with quality services, at an attractive price, with ultra-fast turnaround.

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