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US-Focused Outsourcing SolutionsScalable, Cost-Effective Back-Office Support for American Logistics Companies

SCMBPO is a specialized logistics process outsourcing company built by logistics professionals for logistics businesses. Our US operations division supports freight forwarders, exporters, 3PLs, and shipping firms with accurate, efficient, and compliant documentation, billing, and customer service management. From HBL/MBL preparation and carrier coordination to data entry and invoicing, we operate as an extension of your US office.

Explore Our US Logistics Services

Our teams are trained in US export procedures, customs compliance, and carrier documentation standards, ensuring zero errors and fast turnaround. With real-time communication, SLA-based tracking, and transparent operations, SCMBPO helps US logistics companies grow without adding headcount or overhead.

Why US Logistics Companies Choose SCMBPO

US Time Zone Coverage

Dedicated account managers and support teams work in overlapping US business hours to ensure smooth coordination and fast response times.

30+ Years of Logistics Expertise

Founded by logistics professionals, SCMBPO understands real-world freight forwarding and shipping workflows — not just outsourcing processes.

Up to 70% Cost Savings

Optimize your operations budget with trained offshore teams who manage documentation, invoicing, and compliance under your brand.

Data Security & Compliance

End-to-end encryption, restricted access, and NDAs ensure total confidentiality for your business and client data.

Seamless Integration with US Logistics Systems

We integrate with TMS, ERP, and documentation platforms used by US freight companies, ensuring accuracy and operational continuity.

BPO Capabilities Built for Logistics: Focused, Measurable & Secure

Freight Forwarding Support for US Exporters

Export documentation, booking follow-ups, HBL/MBL preparation and customs paperwork for exporters and freight forwarders in the US.

Shipping & Carrier Coordination

Booking confirmations, space management support, ETA monitoring and carrier communications handled centrally to reduce delays.

US-Based Customer Support for Logistics Operations

Professional, process-driven support for shippers, consignees and partners — available with US-timezone overlap and SLA tracking.

Data & Performance Insights

Process KPIs, exception reporting and analytics that help US operations teams make faster, data-backed decisions.

Documentation & Trade Compliance

Accurate export documentation, commercial invoices, packing lists and compliance checks to reduce customs delays and fines.

Vendor & Contract Management

Rate reconciliation, vendor performance tracking and contract administration to optimize carrier and supplier costs.

Billing & Accounts Management Support for US Frieght forwarders and Shipping liners

Invoicing, remittance tracking and payment follow-up tailored to logistics finance teams and exporter billing cycles.

Pricing and Quotation Support for US Frieght forwarders

Accurate rate sourcing, quotation preparation, and bid management to help US freight forwarders respond faster and win more shipments.

Industries We ServeSupporting US Freight Networks and Global Trade Hubs

Building the future, restoring the past Get in Touch! The
support team is here to help!

SCMBPO Services is a leader in Outsourcing for almost two decades, and we believe in providing our clients with quality services, at an attractive price, with ultra-fast turnaround.

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