Services
Industries
Careers
Blog
Contact us
A fully managed offshore operations engine for freight forwarders & NVOCCs — executed by our expert logistics team in India.
Lead generation, client qualification & appointment setting.
Rate sourcing, quote preparation & margin calculation.
Bookings, tracking, vendor communication & milestone updates.
HS code validation, documentation checks & Dubai Trade processing.
Invoices, AP/AR, reconciliation & job costing.
Payment reminders, escalation calls & aging report management.
Reduce operational costs, eliminate skill shortages, and scale your freight forwarding operations with India’s largest pool of trained logistics professionals.
Avoid high salaries and overheads in developed countries. Outsourcing to India instantly reduces cost while improving efficiency.
Skilled logistics professionals are rare in developed nations. India offers abundant, trained talent ready to join your workflow.
SCM BPO operates round-the-clock to support all time zones, ensuring faster turnaround and zero workflow interruptions.
Add trained staff quickly without delays, recruitment challenges, or costly onboarding. We scale your team instantly.
More hands on the workflow means fewer errors, faster processing, and more reliable documentation, pricing & customs management.
SCM BPO is led by logistics industry veterans with deep experience across freight forwarding, NVOCC operations, customs & finance.
Export documentation, booking follow-ups, HBL/MBL preparation and customs paperwork for exporters and freight forwarders in the US.
Booking confirmations, space management support, ETA monitoring and carrier communications handled centrally to reduce delays.
Professional, process-driven support for shippers, consignees and partners — available with US-timezone overlap and SLA tracking.
Process KPIs, exception reporting and analytics that help US operations teams make faster, data-backed decisions.
Accurate export documentation, commercial invoices, packing lists and compliance checks to reduce customs delays and fines.
Rate reconciliation, vendor performance tracking and contract administration to optimize carrier and supplier costs.
Invoicing, remittance tracking and payment follow-up tailored to logistics finance teams and exporter billing cycles.
Accurate rate sourcing, quotation preparation, and bid management to help US freight forwarders respond faster and win more shipments.
SCMBPO is a specialized logistics process outsourcing company built by logistics professionals for logistics businesses. Our US operations division supports freight forwarders, exporters, 3PLs, and shipping firms with accurate, efficient, and compliant documentation, billing, and customer service management. From HBL/MBL preparation and carrier coordination to data entry and invoicing, we operate as an extension of your US office.
Explore Our US Logistics ServicesOur teams are trained in US export procedures, customs compliance, and carrier documentation standards, ensuring zero errors and fast turnaround. With real-time communication, SLA-based tracking, and transparent operations, SCMBPO helps US logistics companies grow without adding headcount or overhead.
Dedicated account managers and support teams work in overlapping US business hours to ensure smooth coordination and fast response times.
Founded by logistics professionals, SCMBPO understands real-world freight forwarding and shipping workflows — not just outsourcing processes.
Optimize your operations budget with trained offshore teams who manage documentation, invoicing, and compliance under your brand.
End-to-end encryption, restricted access, and NDAs ensure total confidentiality for your business and client data.
We integrate with TMS, ERP, and documentation platforms used by US freight companies, ensuring accuracy and operational continuity.
SCMBPO Services is a leader in Outsourcing for almost two decades, and we believe in providing our clients with quality services, at an attractive price, with ultra-fast turnaround.
Call us now
